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Group Creative Director- Digital Experience Design - Experience Center


Group Creative Director- Digital Experience Design - Experience Center

Job Category Experience Consulting Level Director Specialty/Competency Experience Industry/Sector Not Applicable Job Type Regular Time Type Full time Government Clearance Required No Available for Work Sponsorship No Travel Requirements Up to 40% Job ID 238433WD Location(s) FL-Hallandale Beach | NY-New York | IL-Chicago

A career in our Experience Design practice, A career in Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You’ll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.

We help our clients build a customer centric organisation through differentiated and brand defining customer experiences. You’ll help our team build a value based consumer model, coupled with quantitative analysis and digital technology based on the client’s target customer base.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
13 year(s) of experience and 8+ years of management, including roles within an agency-like environment.

Required Knowledge and Skills:

A portfolio of your relevant desktop, mobile and tablet work is required for review. Please include a link to it in your resume or upload it on the Additional Attachments section of the application.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities with, and/or a proven record of success in roles designing and creating deliverables that support the execution of digital business strategy in conjunction with the business development lifecycle and client presentations or meetings, emphasizing performance in a team environment, and the following areas:

  • Utilizing UX/UI design and QA methodologies, plus a thorough understanding of interactive communications and delivery systems;

  • Fostering innovation among other members of the design team, as well as recommending team training opportunities and attending educational seminars upon request; and,

  • Utilizing digital marketing communications know-how and innovation, problem solving, and a solutions oriented mind-set to create visual concepts and execute digital strategies for team review that leverage Photoshop, Illustrator, InDesign, InVision, Sketch, Adobe After Effects, Microsoft Office Suite, and other related technology and applications.

Demonstrates thought leader-level abilities as a team leader, collaborating across a broad team of strategy, technology, creative, and production resources- especially coordinating project work with third-party partners and vendors- and owning various phases of implementation from start to finish, emphasizing the following areas:

  • Identifying and addressing client needs, building relationships with clients, developing an awareness of Firm services, approaching the client in an organized and knowledgeable manner, delivering clear requests for information, and demonstrating flexibility in prioritizing and completing tasks;

  • Leading, managing, growing and developing department staff across multiple locations;

  • Providing thought leadership and advising peers on industry-leading practices;

  • Identifying and promoting opportunities around hiring, staffing, coaching and training that result in a positive work environment that fosters a pattern of long-term staff retention;

  • Collaborating with operations team and practice Partners/Principals to assist in expanding practice as well as advising on and addressing issues that impede optimal department functionality; and,

  • Identifying new business opportunities, participating in pitches, expanding existing client relationships and maintaining an extensive network of professional connections that can be tapped for outreach.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


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