At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

The Opportunity

As an Advisory National - Design Associate, you will engage in innovative projects that focus on enhancing user experiences across various platforms, including websites, mobile apps, and services. You will contribute to shaping the future of user experience design by leveraging your creativity and understanding of emerging technologies. As an Associate, you will develop your skills and knowledge to deliver quality work, building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical expertise.

In this role, you will be part of a dynamic team within the Software and Product Innovation group, focusing on user experience design. You will have the opportunity to work directly with clients, enhancing customer satisfaction and experience through strategic design solutions. Your work will involve user research, prototyping, and usability testing, allowing you to apply your analytical skills and adaptability in a fast-paced environment. Embrace the chance to contribute to impactful projects and develop a deeper understanding of the business context, using these experiences as opportunities for growth.

Responsibilities

- Assisting in the design and development of user-centered solutions that enhance customer experiences across various touchpoints
- Conducting user experience (UX) research, including interviews, surveys, and usability testing, to gather insights and inform design decisions
- Collaborating with cross-functional teams to integrate emerging technologies into design projects
- Applying creative design skills to develop visual solutions that align with client objectives and industry trends
- Supporting the implementation of human-centered design principles to address user needs effectively
- Analyzing industry trends to identify opportunities for innovation and improvement in design strategies
- Contributing to the development of customer experience (CX) strategies that align with business objectives
- Engaging in the iterative process of design development through prototyping, testing, and feedback
- Utilizing design tools and methodologies to create intuitive and functional user interfaces (UI) and experiences (UX)
- Assisting in the preparation and presentation of design concepts to stakeholders and clients
- Collaborating with cross-functional teams to deliver cohesive and impactful design solutions
- Building and maintaining professional relationships with clients to support project success and personal growth

What You Must Have

- Currently pursuing or have completed a Bachelor's degree
- Client service associate positions are entry-level roles intended for job seekers who are completing or have recently completed their final academic year of educational requirements

What Sets You Apart

- Preference for one of the following field(s) of study: Design,Graphic Design,Computer Graphics,Visual Communication,Digital Communications and Media/Multimedia,Computer Engineering,Computer and Information Science,Management Information Systems,Information Technology
- Preference for a 3.3 overall GPA
- Developing skills in human-centered design and user research
- Utilizing emerging technologies to enhance user experience
- Engaging in creative design and UI prototyping
- Conducting usability testing and industry trend analysis
- Mapping user journeys and persona development
- Excelling in communication and customer experience strategy
-Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes
Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.



The salary range for this position is: $61,000 - $100,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance