At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you will have the chance to work on a variety of assignments, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are encouraged to ask questions, take initiative, and produce quality work that adds value for our clients and contributes to our team’s success. During your time at the Firm, you start to establish your personal brand, paving the way to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

The Opportunity

As part of the Managed Services team you are expected to engage in various aspects of Managed Services, contributing to a positive working environment. As an Intern/Trainee you are expected to support teams by participating in projects, focusing on learning and gaining exposure to PwC's practices. You are expected to perform basic tasks and conduct research while observing professional work environments, contributing to the team's success.

Responsibilities

- Supporting teams in managed services projects

- Engaging in projects to gain exposure to PwC practices

- Conducting research and performing basic tasks

- Observing professional work environments

- Contributing to team success through active participation

- Learning about various aspects of managed services

- Assisting in creating a positive working environment

- Developing skills in managed services operations

What You Must Have

- Current pursuit of a Bachelor's Degree either as sophomores in a four-year degree program or juniors in a five-year degree program

What Sets You Apart

- Interest in Managed Services and consulting

- Experience with confidential information management

- Organized and knowledgeable communication skills

- Ability to manage multiple projects independently

- Building relationships with team members

- Seeking guidance and feedback proactively

- Adapting to new processes and skills

- Conducting quantitative and qualitative analysis

- Preferred Field(s) of Study: Business Administration/Management, Information Technology, Data Processing/Analytics/Science, Health Administration, Public Health, Accounting, Economics, Management Information Systems, Engineering, Computer Science preferred

*Client service intern positions are entry-level and job seekers are traditionally either in their 3rd year of a 4 year degree program or in the 4th year of a 5 year program. Client service interns typically join us during the winter/spring or summer prior to their intended graduation year.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.



The salary range for this position is: $38.50 - $41.00. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance