Client Strategy Manager - Pharma and Life Sciences
Multiple Locations
Overview:
As a member of PwC’s Strategy& (Strategy Consulting) team, you will help clients seize essential advantages by developing corporate and business unit strategies and building the differentiating capabilities they need to outperform their competitors. PwC Strategy Consultants provide innovative solutions focused on corporate & business strategy, people & organization strategy, operations strategy, customer strategy, and technology strategy.
The PwC Professional
What does it take?
At PwC, we support our people at every stage in their career, with year-round transparency into how they are performing and action-oriented coaching to drive their development and help achieve their aspirations.
All our employees are recruited, developed and managed against the global PwC Professional framework that focuses on two dimensions: Trusted Leadership and Distinctive Outcomes. It guides us on “what to do” and “how to do it”, emphasizing impact and behaviors.
Together, Trusted Leadership and Distinctive Outcomes are how we deliver on our purpose and strategy, serving our clients and living our values in every interaction, everyday.
Our Culture
Our values and behaviors define the expectations we have for working together and with clients. We all contribute to the culture of PwC. At PwC, we cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work.
- We act with integrity
- We make a difference
- We care
- We work together
- We reimagine the possible
Benefits / Rewards
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Health Care
We offer comprehensive medical coverage, vision care, dental and health savings accounts.
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Retirement
PwC offers a 401(k) Savings Plan and a Wealth Builder retirement plan completely funded by PwC.
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Maternity/Paternity Leave
Eligible new parents receive, within the first year from birth or adoption/foster placement, 12 weeks of paid parental leave. Parents have the option to work 60% of hours, at full-time pay, for an additional four weeks immediately following paid parental leave.
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Paid Time Off
The Firm recognizes 13 paid holidays and provides extended Firm holidays around the July 4 holiday and Christmas and New Year holiday. You accrue vacation time of between three weeks (15 work days) and one month (22 work days) per year, based upon staff classification and length of service with PwC.
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Infinite Learning
PwC will provide you with a personalized learning experience — using on-the-job training, real-time development, smart technology and data and analytics, giving you customized access to formal and informal learning.
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Be Well, Work Well
Through our increased focus on well-being, we are shifting the mindset of how we work. We will provide you with the skills and knowledge to prioritize your well-being with opportunities and resources for your physical, emotional, mental and spiritual health.
Job details
At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in client and account management at PwC will focus on building and maintaining strong relationships with clients, confirming their needs are met, and providing exceptional service. Your work will involve understanding client goals, managing accounts, and utilising effective strategies to build trust and loyalty. Working in this area, you will play a crucial role in driving business growth and maintaining a positive reputation for the organisation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Sales team you are responsible for driving internal account management efforts for sales-related activities on priority accounts. As a Manager you are expected to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining rigorous standards. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to meet client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and core principles in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Additionally, you collaborate with an extended team of PwC partners, representing different service areas, as well as a Client Relationship Executive to drive business development and relationship-building efforts.
Responsibilities
- Drive internal account management for priority accounts
- Lead and manage client accounts with strategic planning
- Mentor and develop junior staff to enhance their skills
- Oversee project success and uphold rigorous standards
- Inspire and motivate teams to deliver quality work
- Leverage team strengths to meet client expectations
- Identify opportunities that contribute to the firm's success
- Embrace technology and innovation to improve delivery
What You Must Have
- High School Diploma
- 4 years of experience
What Sets You Apart
- Bachelor's Degree preferred
- Significant abilities in managing client needs
- Driving internal account management activities
- Managing action items to progress pipeline opportunities
- Managing competitive pursuit processes and writing proposals
- Driving relationship-building activities for assigned accounts
- Preparing account teams for client interactions and presentations
- Organizing account planning calls and strategy sessions
- Utilizing CRM system to manage and analyze sales activities
- Analyzing account financials for pipeline and revenue forecasting
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance