Provider Operations - Epic Technical Consultant, Manager
Multiple Locations
Overview:
A career within Operations Consulting services will provide you with the opportunity to help our clients optimize all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programs to drive both growth and profitability.
- Job Type: Full Time
- Level: Experienced
- Travel: Yes (Frequent)
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The PwC Professional
What does it take?
At PwC, we support our people at every stage in their career, with year-round transparency into how they are performing and action-oriented coaching to drive their development and help achieve their aspirations.
All our employees are recruited, developed and managed against the global PwC Professional framework that focuses on two dimensions: Trusted Leadership and Distinctive Outcomes. It guides us on “what to do” and “how to do it”, emphasizing impact and behaviors.
Together, Trusted Leadership and Distinctive Outcomes are how we deliver on our purpose and strategy, serving our clients and living our values in every interaction, everyday.
Our Culture
Our values and behaviors define the expectations we have for working together and with clients. We all contribute to the culture of PwC. At PwC, we cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work.
- We act with integrity
- We make a difference
- We care
- We work together
- We reimagine the possible
Benefits / Rewards
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Health Care
We offer comprehensive medical coverage, vision care, dental and health savings accounts.
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Retirement
PwC offers a 401(k) Savings Plan and a Wealth Builder retirement plan completely funded by PwC.
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Maternity/Paternity Leave
Eligible new parents receive, within the first year from birth or adoption/foster placement, 12 weeks of paid parental leave. Parents have the option to work 60% of hours, at full-time pay, for an additional four weeks immediately following paid parental leave.
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Paid Time Off
The Firm recognizes 13 paid holidays and provides extended Firm holidays around the July 4 holiday and Christmas and New Year holiday. You accrue vacation time of between three weeks (15 work days) and one month (22 work days) per year, based upon staff classification and length of service with PwC.
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Infinite Learning
PwC will provide you with a personalized learning experience — using on-the-job training, real-time development, smart technology and data and analytics, giving you customized access to formal and informal learning.
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Be Well, Work Well
Through our increased focus on well-being, we are shifting the mindset of how we work. We will provide you with the skills and knowledge to prioritize your well-being with opportunities and resources for your physical, emotional, mental and spiritual health.
Job details
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Operations Consulting team you engage in solving business challenges by facilitating meaningful dialogue between diverse perspectives. As a Manager, you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for achieving project success and maintaining exceptional standards, while leveraging your knowledge of healthcare provider operations to identify opportunities for growth and process improvements.
Responsibilities
- Lead and manage client service teams, overseeing successful project execution
- Utilize strategic planning to drive client engagement and deliver exceptional outcomes
- Mentor and develop junior staff, fostering a culture of continuous learning
- Identify and capitalize on opportunities for operational improvements in healthcare provider settings
- Facilitate meaningful dialogue among diverse perspectives to solve complex business challenges
- Leverage knowledge of healthcare operations to enhance client service delivery
- Maintain exemplary standards of quality and integrity in client interactions
- Embrace and integrate innovative solutions to enhance business processes
What You Must Have
- Bachelor's Degree
- 6 years of experience
What Sets You Apart
- Master's Degree preferred
- Epic Bridges, Access, or Security certifications preferred
- Specializing in healthcare provider physician practice operations
- Planning and providing communication to teams
- Acting as a liaison between business and technology
- Managing client engagements in healthcare operations
- Understanding industry trends and regulatory changes
- Benchmarking healthcare provider performance and costs
- Supervising teams to foster trust and innovation
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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At PwC, we're inspiring and empowering people to change the world. In times like these, we are guided by our values and committed to supporting our people, clients, and communities. Learn how we can help you navigate this new reality and develop skills for what comes next.
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Explore benefits
At PwC, we offer a comprehensive, flexible and competitive benefits program.
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PwC Recruiting: H-1B Lottery Policy
PwC currently is not hiring experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth here.
