Job Title Provider Operations, Healthcare Supply Chain, Senior Manager Job Category Operations Consulting Level Senior Manager Specialty/Competency Operations Industry/Sector Health Services Job Type Regular Time Type Full time Travel Requirements Up to 80% Start Year 2025 Job ID 591715WD Location(s) NC-Charlotte, GA-Atlanta, IL-Chicago, TX-Austin, DC-Washington, MO-Kansas City, TX-Dallas, CA-Los Angeles, WI-Milwaukee, MD-Baltimore, MN-Minneapolis, MA-Boston, US-Hybrid, NY-New York, CA-San Francisco, PA-Philadelphia, PA-Pittsburgh, TX-Houston
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Demonstrates intimate-level abilities and/or a proven record of successfully supporting supply chain initiatives using a data driven approach. The candidate should have familiarity with procure-to-pay, sourcing, contract management, vendor management and warehouse and distribution. The candidate should also have demonstrated results in generating cost savings ideas and implementing supply chain opportunities within the healthcare industry. The candidate should demonstrate thorough abilities and/or a proven record of success supporting by:

• Delivering significant business results that utilizes strategic and creative thinking, problem solving, individual initiative, and the following abilities: Leading project work streams, emphasizing the ability to build impactful and collaborative relationships with team members, and also work autonomously with little direction;

• Managing and conducting quantitative and qualitative benchmarking and primary and secondary analyses of large and complex data;

• Assessing GPO services including market basket analysis and provide follow-up reports to determine ongoing effectiveness of services;

• Interacting with client stakeholders including supply chain executives to provide status, manage relationships and execution of large transformation projects;

• Communicating effectively in written and verbal formats to various situations and audiences;

• Understanding of key operational and financial drivers of success within a healthcare Provider organization;

• Managing client engagements or healthcare operations leadership and producing solution;

• Benchmarking to compare healthcare provider performance and costs to leading practice, including operational results, productivity, and quality metrics;

• Considerable experience in Operations Strategy and Transformation, Product Innovation and Development, Supply and Demand Planning, Supply Chain Management, Procurement and Sourcing, Service Operations, Manufacturing and/or Logistics;

• Considerable proven abilities and success performing with system applications that support the following processes: product lifecycle management, network optimization, planning/forecasting, merchandising, inventory management, sourcing/ e-sourcing, maintenance, enterprise asset management, materials management, warehouse management, and transportation management; and,

• Understanding of supply chain technologies and providers including, but not limited to: Oracle, Coupa, Ivalua, Prodigo, PeopleSoft, Workday and WMS.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.



The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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