At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Cloud Operations team you will lead Agile transformation initiatives that drive cloud adoption and infrastructure automation. As a Manager you will supervise and develop teams, manage client accounts, and facilitate the successful delivery of exceptional projects while leveraging your knowledge in Agile methodologies and cloud technologies. This role offers the chance to make a significant impact by facilitating client workshops, coaching teams, and translating business objectives into actionable delivery roadmaps.

Responsibilities

- Supervise and mentor teams to promote project success

- Utilize knowledge in cloud technologies to drive infrastructure automation

- Foster a collaborative environment that encourages innovation

- Monitor project timelines and quality standards

- Coach teams on Agile methodologies and recommended practices

What You Must Have

- Bachelor's Degree

- At least 5 years of experience

What Sets You Apart

- Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or PMI-ACP SAFe Agilist (SA) or Leading SAFe Certification, AWS Certified Solutions Architect – Associate or Azure Administrator Associate, ITIL Foundation or equivalent IT governance certification- Excelling in Agile transformation and cloud adoption

- Mentoring teams in Agile delivery principles

- Designing and implementing DevOps and automation practices

- Contributing to proposal development and client pursuits

- Applying Agile frameworks (Scrum, Kanban, SAFe) to large, complex technology programs

- Experience in ServiceNow, Jira, or Azure DevOps as delivery management and governance platforms

- Translating business objectives into Agile delivery roadmaps that drive measurable value realization

- Possessing experience in cloud-native delivery and continuous integration/continuous deployment (CI/CD) tools (Azure DevOps, GitHub Actions, Jenkins, GitLab, or similar) 

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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