At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Cloud Operations team you will analyze complex problems and develop tailored IT resilience strategies for clients. As a Senior Associate you will build meaningful client connections, mentor junior team members, and navigate complex situations to deliver exceptional solutions. This role offers the chance to enhance your technical knowledge while working with clients to identify critical business functions and their dependencies on IT systems.

Responsibilities

- Establish and nurture sturdy relationships with clients

- Mentor and guide junior team members in their professional development

- Maintain exceptional standards of quality in deliverables

- Utilize analytical skills to interpret data and inform strategic decisions

What You Must Have

- Bachelor's Degree

- At least 4 years of experience

What Sets You Apart

- Master's Degree in Computer and Information Science, Information Technology, Computer Science, Risk Management preferred

- Certification(s) preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP), focus on security and resilience, Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix, Microsoft, RedHat, NetApp, EMC, Cisco, Arista,), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), ITIL Certification or Certified Information Systems Auditor (CISA), or AWS or Azure certifications related to resilience or infrastructure - Experience with risk management frameworks preferred

- Having experience with private, public, and/or hybrid cloud architectures with migration and infrastructure/application migration modernization

- Working with clients to identify critical business functions and their dependencies on IT system

- Recommending and configuring tools and processes to enhance client resilience capabilities, including backup and recovery solutions

- Exhibiting proven communication and presentation skills, with the ability to translate technical details into business value for clients

- Developing and refining Business Continuity Plans (BCPs) that integrate technology resilience considerations

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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