At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Cloud Operations team you will lead large-scale projects focused on hybrid cloud and technical resilience. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to innovate processes and promote operational excellence while building trust with clients and stakeholders. This role offers the chance to work with advanced technologies and drive impactful transformations within mid to large-scale organizations.

Responsibilities

- Utilize advanced technologies to achieve project goals

- Foster collaboration among multi-level teams

- Maintain adherence to professional and technical standards

What You Must Have

- Bachelor's Degree

- At least 7 years of experience

What Sets You Apart

- Certification(s) preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP), focus on security and resilience, Certification(s) from a leading on-premises infrastructure provider (VMware, Microsoft, RedHat, NetApp, EMC, Cisco (CCNP/CCIE), Arista, Palo Alto, F5, etc.), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or ITIL Certification or Certified Information Systems Auditor (CISA)

- Excelling in communication and interpersonal skills

- Leading transformation initiatives for large organizations

- Advising clients on compliance with regulatory standards

- Familiarity with the latest technology trends in the network domain including Cloud, SDN, NFV and open networking (e.g. AWS, Azure, GCP, Fabric control and transport protocols, etc.)

- Demonstrating architectural and / or engineering exposure to Windows, Linux, UNIX, VMware ESXi, Hyper-V, XenServer, Oracle DB, SQL Server, IIS Server, SAN, NAS, and other on-premises hosting technologies

- Advising clients on compliance with regulatory and industry standards, such as ISO 22301, NIST, and ITIL

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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