At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

• Understanding the common issues facing PwC's clients in the Power and Utilities Sector;
• Participating in the assessment and improvement of business processes, including leveraging SAP PM, Maximo, Oracle EAM, GE APM(Meridian), and or/SAP IAM; 
• Understanding of SAP MM, Alteryx, Tableau and/or PI/Historian; 
• Understanding of Process Mapping, Lean Process Improvement Methodologies, and/or Reliability Methodologies; and
• Communicating a broad range of Firm services and preparing and presenting clear, concise, and accurate client deliverables under aggressive timelines. 

• Understanding of gas and electric transmission and distribution utilities business, organization, regulatory requirements, and common asset and work types; 
• Building relationships with clients, developing an awareness of Firm services, communicating with the client in an organized and knowledgeable manner, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor; 
• Defining and communicating value propositions; 
• Defining and measuring performance metrics; 
• Developing implementation plans and business cases while building client stakeholder and sponsor consensus and support; 
• Contributing to a positive working environment by building relationships with team members, proactively seeking guidance, clarification, and feedback; 
• Providing guidance, clarification and feedback to less-experienced staff; 
• Designing, implementing, and supporting cross-functional business process improvements, associated technology solutions, and enhancements; 
• Utilizing Data analytics skills and experience developing mathematical models in R, Python, SAS, MATLAB, and/or SPSS; 
• Working with asset and integrity management software packages including ESRI ArcGIS, Copperleaf C55, Opvantek Optimain DS, and/or DNV GL Synergi Pipeline; 
• Using GIS-based tools to visualize data and drive analytic insights; 
• Data cleansing, conversion, migration, work planning, and execution in Maximo and/or SAP; and, 
• Managing and working with on-shore and off-shore resources to organize and profile large data sets to develop risk models.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.



The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance