Salesforce Senior Associate [Pharma & Life Science]

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Salesforce Consulting Generalist team you, you leverage Salesforce technology to address complex client business problems and develop solutions that meet the needs of large organizations. As a Senior Associate, you analyze complex problems, mentor others, and maintain elevated standards while building client relationships and developing a deeper understanding of the business context. You are responsible for implementing technology solutions, understanding and solving business and technology challenges, and designing platform-based applications to meet client needs.

Responsibilities

- Utilize Salesforce technology to solve intricate client business challenges
- Develop and implement technology solutions tailored to client needs
- Mentor and guide junior team members to uphold exemplary standards
- Build and nurture enduring client relationships
- Design platform-based applications to address client requirements
- Analyze and interpret complex business and technology issues
- Maintain a profound understanding of the business context and its evolution
- Apply critical thinking to navigate and resolve ambiguous situations

What You Must Have

- Bachelor's Degree
- 3 years of experience
- Demonstrating a proven record of success as a team leader with knowledge of SOA architecture and fluency in web service standards, such as WSSE and technologies (XML, SOAP, WSDL, XSD, UDDI, REST)

What Sets You Apart

- Master's Degree preferred
- Certifications in Salesforce.com Salesforce.com Administrator, and/or Salesforce.com Developer, Salesforce.com Sales/Service Consultant
- Implementing technology solutions for compliance standards
- Solving business and technology challenges with CRM technologies
- Designing platform-based applications for client needs
- Possessing experience with software configuration and Apex coding
- Demonstrating proficiency in third-party integrations and their impact
- Exhibiting proficiency in Microsoft Word, Excel, PowerPoint, and Project
- Building relationships and providing feedback to junior staff

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

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