Demonstrates thorough knowledge and/or a proven record of success in the following areas: 

• Demonstrating working knowledge of Financial Services sectors (e.g., Retail Banking, Commercial Banking) and products & services (e.g. time and term deposits, lending solutions, investments, etc.); 
• Leading teams to identify and assess risks and/or opportunities for improvement in Banking processes and technology; 
• Understanding business and technical needs, documenting these needs as formal requirements (including business and technology capabilities, formal business requirements, user stories, or use case / interaction diagrams); 
• Participating in efforts to select, implement or configure banking technologies. Examples include digital self-servicing platforms; assisted channels (branch systems, call center technology, banker desktop); loan origination systems; loan accounting systems; leasing platforms; core banking platforms; money movement and payment rails; master data management; risk, regulatory, & financial crimes solutions; corporate Services (finance, HR, treasury, etc); 
• Managing internal and client teams’ work plans and/or backlogs using team management, and agile project management techniques; 
• Participating in and/or leading several project management workstreams and teams, including large development projects with off-shore, vendor, and/or client resources components that deliver benefits at both the business and technology levels; 
• Creating a positive environment;  
• Participating in client discussions and meetings;   
• Monitoring and balancing workload while meeting client expectations;  
• Keeping leadership informed of progress and issues;  
• Thinking about root causes of issues and potential mitigations or solutions; and, 
• Developing, writing, presenting and facilitating discussions to industry audiences, clients and internal staff and management.