Raleigh, North Carolina; Charlotte, North Carolina; Chicago, Illinois; Washington D.C., District of Columbia; New York, New York
- Job ID
- 724325WD
- Category
- Customer Consulting
- Time Type
- Full time
- Specialty/Competency
- Customer
- Level
- Senior Associate
- Travel Requirements
- Up to 60%
- Locations
- Raleigh, Charlotte, Chicago, Washington D.C., New York
At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.
Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Pricing, Promotions, and Revenue Management team you will lead client engagement teams on strategy and technology projects that drive revenue growth. As a Senior Associate, you will cultivate self-awareness through feedback and reflection while applying critical thinking to navigate complex business issues and deliver exceptional outcomes. This role offers the chance to work with leading CPG companies, enhancing their Net Revenue Management capabilities and transforming their commercial functions through strategic consulting and technology-driven solutions.
Responsibilities
- Analyze complex business challenges to drive revenue growth
- Enhance Net Revenue Management capabilities for clients
- Transform commercial functions through strategic consulting
- Build and maintain resilient relationships with CPG companies
- Mentor junior team members to promote professional growth
What You Must Have
- Bachelor's Degree
- At least 3 years of experience in revenue growth management, pricing strategy, promotional analytics, or consulting work
What Sets You Apart
- Proven experience in pricing and revenue management
- Demonstrating leadership in client engagement teams
- Applying critical thinking to ambiguous situations
- Utilizing diverse tools for actionable insights
- Having prior experience with CPG companies or top-tier consulting firms
- Communicating clearly to influence stakeholders
- Adapting behavior to build professional relationships
- Upholding ethical standards in business conduct
- Embracing diverse experiences to expand perspective
- Demonstrating knowledge of NRM and PPRM practices
- Possessing proven analytical and technical aptitude
- Proven ability to lead cross-functional teams
- Demonstrating competence in analytical tools and data visualization platforms
- Having direct project experience in Pricing, Promotions, or Revenue Management for consumer goods or retail clients
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Explore the job location and see where you'll be working.
View MapRelated Content
-
PwC Recruiting: H-1B Lottery Policy
PwC currently is not hiring experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth here.Learn More -
Explore benefits
At PwC, we offer a comprehensive, flexible and competitive benefits program.Learn More -
-
Experience PwC
At PwC, we're inspiring and empowering people to change the world. In times like these, we are guided by our values and committed to supporting our people, clients, and communities. Learn how we can help you navigate this new reality and develop skills for what comes next.Learn More
Explore Opportunities
-
Strategy& Enterprise and Functional Strategy, Operations Sr. Associate
- Multiple Locations
- Category: Strategy Consulting
-
OGC Employment Law Group - Senior Director
- New York, New York
- Category: Legal Services
-
Delivery Excellence - Tech Enablement - Developer - Senior Associate
- Multiple Locations
- Category: Software and Product Innovation
-
Delivery Excellence - Tech Enablement - Solution Architect Senior Manager
- Multiple Locations
- Category: Software and Product Innovation
-
Strategy& Operations Strategy Consulting, Pharma and Life Sciences Manager
- Multiple Locations
- Category: Strategy Consulting
-
Audit Associate - Summer / Fall 2026
- Baltimore, Maryland
- Category: Audit and Assurance
-
Audit Japanese Business Network (JBN) Associate - Summer / Fall 2026
- Cincinnati, Ohio
- Category: Audit and Assurance
-
Digital Assurance & Transparency - IT Audit Senior Manager
- Multiple Locations
- Category: Audit and Assurance
-
Digital Assurance & Transparency - Digital Assets Manager
- Multiple Locations
- Category: Audit and Assurance
-
Manufacturing Operations Consultant_Senior Associate
- Multiple Locations
- Category: Operations Consulting
-
Manufacturing Operations Excellence_Manager
- Multiple Locations
- Category: Operations Consulting
-
Analyst Relations- Senior Manager
- New York, New York
- Category: Business Services and Support
-
Manufacturing and Operations Excellence Director
- Multiple Locations
- Category: Operations Consulting
-
Acceleration Center- Agentic AI and Machine Learning Developer- Experienced Associate
- Multiple Locations
- Category: Data and Analytics Engineering
-
Workday Implementation Consultant - Core HCM Lead - Senior Manager
- Multiple Locations
- Category: Business Application Consulting
-
Acceleration Center- Agentic AI and Machine Learning Developer- Senior Associate
- Multiple Locations
- Category: Data and Analytics Engineering
-
Technical Lead - Senior Manager
- Multiple Locations
- Category: Software and Product Innovation
-
Digital Marketing Technologist Senior Associate
- Multiple Locations
- Category: Data and Analytics
-
MarTech Strategist - Senior Associate
- Multiple Locations
- Category: Customer Consulting
-
AI Engineer / Data Scientist, AI Sr. Manager
- Multiple Locations
- Category: Audit and Assurance
-
US Tech - AI Engineering Manager
- Multiple Locations
- Category: Data and Analytics Engineering
-
US Tech - AI Engineering Senior Associate
- Multiple Locations
- Category: Data and Analytics Engineering
-
AI Engineer / Data Scientist, AI Manager
- Multiple Locations
- Category: Audit and Assurance
-
Utility Network GIS Consultant, Manager
- Multiple Locations
- Category: Business Application Consulting
-
AI Engineer / Data Scientist, AI Senior Associate
- Multiple Locations
- Category: Audit and Assurance
-
Asset & Wealth Management Regulated Investment Company (RIC) - Senior Manager
- Multiple Locations
- Category: Tax Services
-
R&I Independence Compliance - Personal Independence - Time Charge Manager
- Tampa, Florida
- Category: Risk and Compliance
-
Mergers and Acquisitions Tax - Manager
- Multiple Locations
- Category: Tax Services
-
Mergers and Acquisitions Tax - Senior Associate
- Multiple Locations
- Category: Tax Services
-
Martech – Adobe Experience Manager (AEM) Sites and Assets - Sr. Associate
- Multiple Locations
- Category: Data and Analytics
-
Asset and Wealth Management External Audit - Regulatory Reporting Specialist - Director
- Multiple Locations
- Category: Risk and Compliance
-
Financial Services Tax - Real Estate and Infrastructure Transactions Senior Associate
- Multiple Locations
- Category: Tax Services
-
Tax Global Information Reporting - Senior Associate
- New York, New York
- Category: Tax Services
-
Tax Global Information Reporting - Manager
- New York, New York
- Category: Tax Services
-
Financial Services Tax - Real Estate and Infrastructure Transactions Manager
- Multiple Locations
- Category: Tax Services
-
Operations Consulting - Sourcing & Procurement - Coupa - Experienced Associate
- Multiple Locations
- Category: Operations Consulting
-
Insurance Tax Manager - United States
- Multiple Locations
- Category: Tax Services
-
Salesforce CPQ/Revenue Cloud Manager
- Multiple Locations
- Category: Business Application Consulting
-
CTIO-AI Engineer-Sr Associate
- Multiple Locations
- Category: Data and Analytics Engineering
-
Wealth Management Tax Services Manager
- Multiple Locations
- Category: Tax Services
-
Insurance Tax Senior Associate - United States
- Multiple Locations
- Category: Tax Services
-
International Tax Services - Manager
- Multiple Locations
- Category: Tax Services
-
Quality Engineer - Senior Manager
- Multiple Locations
- Category: Software and Product Innovation
-
Workforce Management - (Workforce Software, ADP) - Senior Associate
- Multiple Locations
- Category: Workforce Consulting
-
Corporate Technology Strategy, Blockchain Senior Manager
- Multiple Locations
- Category: Integration and Platform Architecture
-
State and Local Tax Financial Services Senior Associate
- Multiple Locations
- Category: Tax Services
-
Delivery Excellence - Tech Enablement - Senior Developer - Manager
- Multiple Locations
- Category: Software and Product Innovation
-
Transfer Pricing Senior Associate
- Multiple Locations
- Category: Tax Services
-
Financial Services Tax - Real Estate Manager
- Multiple Locations
- Category: Tax Services
-
D365 CRM or Copilot/AI Technical Lead - Manager
- Multiple Locations
- Category: Business Application Consulting
You have not saved any jobs yet.
You have not viewed any jobs yet.
Connect with us
Our Talent Community is a great way to stay connected, learn more about PwC, career opportunities and events that interest you.