Senior Associate Executive Concierge

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Administration and Secretarial Services team, you will provide Executive Administrative support to senior leadership, operating with a high degree of autonomy, discretion, and professionalism in a fast-paced environment. You will manage complex executive priorities, coordinate leadership activities, and support business operations while anticipating needs, exercising sound judgment, and proactively resolving challenges. This role requires strong relationship management skills, the ability to handle sensitive and confidential matters, and the ability to navigate ambiguity and competing priorities while driving efficiency, communication, and follow-through on key business objectives. As a Senior Associate, you will analyze and resolve complex administrative and operational issues, coordinate meetings, travel, and executive engagements, and support executive communications and presentations. You will collaborate with external clients and their suport teams to coordinate executive activities and deliver a seamless experience for PwC leadership.

Responsibilities

- Managing complex executive calendars, travel, and leadership priorities

- Exercising independent judgment and discretion in a dynamic environment 

- Building relationships and communicating with authority and clarity, engaging confidently with senior internal and external stakeholders

- Handling highly sensitive and confidential information with professionalism 

- Anticipating needs, solving problems proactively, and driving follow-through

- Managing multiple priorities and adapting quickly to changing business needs 

- Utilizing Microsoft Office Suite and collaboration tools to support executive operations 

- Supporting senior leaders in complex, fast-paced environments, operating in ambiguity, maintaining momentum as priorities shift

What You Must Have

- High School Diploma

- At least 2 years of experience

What Sets You Apart

- Bachelor's Degree preferred

- Consistently applying business acumen and specialized technical knowledge

- Broad knowledge of coordinating information regarding Passport/Visa issuance and renewal and Visa-Watch

- Thorough knowledge of Phone/Voicemail/e-mail/Instant messaging and scheduling

- Broad experience planning and executing meetings and events

- Exceptional communication abilities, persuasive communication skills, and ability to manage multiple priorities and initiatives

- Demonstrated experience supervising administrative employees, delegating incoming work and prioritizing projects

- Proven ability to create, draft, and proofread proposals/presentations and maintain an easily accessible file system

The salary range for this position is: $55,000 - $151,470. For residents of Washington state the salary range for this position is: $55,000 - $187,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines